Simplify Your NDIS Funding with Trusted Plan Management

We take care of the paperwork, so you can focus on your goals.
NDIS participant eating and holding up a coffee cup

Take Control of Your NDIS Budget with Achora

Gone are the days that managing your NDIS plan and budgets feel overwhelming. At Achora, our expert NDIS plan management services, take away the stress. For over 8 years, we’ve supported participants across Australia in making the most of their NDIS funding with confidence and ease.

As your dedicated NDIS plan managers, we take care of the time-consuming admin: processing invoices, tracking your budget, and handling provider payments. So you can focus on your goals, not the paperwork. Our team ensures every dollar of your NDIS plan goes toward the supports you need — transparently and effectively. We provide regular budget summaries and real-time insights to help you stay in control.

With Achora, you get more than just financial management, you get a trusted partner committed to helping you navigate the NDIS with clarity, support and peace of mind.

Why Choose Achora for Plan Management?

At Achora, we’ve designed our NDIS Plan Management services to make your experience simple, stress-free, and empowering. We act as your trusted NDIS financial intermediary, managing the financial side of your plan so you can focus on your life and not put energy and time towards admin. That doesn’t mean you don’t have control. You still make all the choices, we simply action them for you. Here’s how we support you:

Invoice Processing

We handle your provider invoices promptly and accurately, ensuring they match your NDIS funding categories and are paid on time.

Budget Tracking

We keep you informed with regular, easy-to-read reports on your spending, so you always know how your funds are being used and what’s left.

Provider Freedom

You’re not limited to NDIS-registered providers. As your plan manager, we give you the freedom to work with both registered and unregistered providers, so you can choose the supports that truly suit your needs.

With Achora, you’ll always have a responsive, experienced team on your side—making sure our team manages your NDIS funding with care, accuracy, and transparency. We’re here to give you peace of mind, so you can get the most from your plan and stay focused on what matters most: your goals, your independence, and your life.

What Does NDIS Plan Management at Achora Include?

At Achora, we’re here to protect your funding, and empower you with the confidence to make informed choices. With us managing the details, you have more time and energy for the things that bring you joy! Here’s what you can expect from our Plan Management service:

Fast, Reliable Payment Processing

Our team handles all NDIS invoice processing and claims submissions directly through the NDIS myplace portal. As your registered NDIS plan manager, we cross-check each invoice against your approved plan to make sure the supports align with your funding. We ensure providers are paid promptly, reducing delays in service delivery and preventing disruptions in your care. If we find any issues with an invoice or you have any concerns about a charge, we investigate and resolve on your behalf.

Real-Time Budget Tracking

With us, you’ll never be left wondering where your NDIS budget is gone. We provide clear, easy-to-understand budget summaries that show exactly how your NDIS funds are being spent. You’ll receive regular updates that include remaining balances, recent transactions, and projected funding use, so you can plan ahead and make informed decisions. No fancy words, no spreadsheets, just straightforward budget tracking that helps you stay in control of your NDIS plan at all times.

Navigating NDIS Rules

The NDIS funding rules are tricky to wrap your head around, but we make them easy to understand. Our team explains how your plan is structured, what each funding category means, and how you can use your budget appropriately. Whether you’re unsure about what Core, Capacity Building, or Capital Supports cover, or need help understanding “reasonable and necessary” criteria, we break it all down and can repeat it as many times as you need. That way, you can feel confident knowing what’s allowed, what’s not, and how to make the most of your plan.

Support Resolutions

Sometimes invoices don’t match your plan, or funding is incorrectly applied—that’s where we step in. If something doesn’t look right, we’ll speak directly with your providers to clarify and correct invoice discrepancies, lodge necessary adjustments, and communicate with the NDIA if needed. You won’t need to chase up errors or deal with long phone calls. We take care of the resolution process while keeping you fully informed every step of the way.

Collaboration With Support Providers

We work behind the scenes to ensure your support providers are aligned with your plan goals, budgets, and delivery timelines. Whether you’re engaging with support workers, therapists, or specialist services, our plan management team coordinates with them to confirm services are billed correctly and reflect the supports you’re actually receiving. By working together, we help you build a reliable and consistent support network, without the stress of managing the admin.

 

At Achora, we don’t just manage your plan—we give you back your time, your confidence, and the power to build the future you deserve.

Am I Eligible for NDIS Plan Management?

The NDIS funds Plan Management to support participants who want help managing their budgets and payments. But, don’t want to give up choice or control over their NDIS plan. If you’re unsure whether plan management is right for you, Achora can help you understand your options and guide you through the process.

You may be eligible for Plan Management if:

  • You’d like help with the financial and administrative side of your NDIS plan
  • You want the freedom to choose both registered and unregistered providers
  • You value clear, consistent insights into your spending and support to stay on top of your funding

The good news? The NDIS covers the full cost of Plan Management, so there’s no out-of-pocket expense when it’s included in your plan.

If you’d like to explore how Plan Management can simplify your NDIS journey and give you more time to focus on your goals, our team at Achora is here to support you—every step of the way.

NDIS participant smiling at the camera with a laptop on her lap

Our Commitment

For over 8 years, we’ve been a trusted NDIS plan management provider for participants across Australia. That’s because at Achora, Plan Management isn’t just about numbers. It’s about the real people we love to support. We believe your energy should go toward your goals, not chasing invoices, interpreting NDIA policies, or navigating complex systems. That’s why we’re here: so you can rely on someone you trust to take care of the financial admin so you can focus on achieving what the NDIS is designed for, and not get stuck in its complex system.

We bring our commitment to life in everything we do. From fast, accurate payment processing to clear, accessible budget insights that put you in control. Whether you’re managing multiple providers, accessing both registered and unregistered services, or simply want peace of mind, we’re by your side at every step.

You’ve got enough on your plate. Our team handles the admin, the follow-ups, and the fine print, so you don’t have to. With Achora, you don’t just get a service. You get a partner who’s committed to your independence, your confidence, and your right to choose the supports that fit your life.

We don’t just manage your plan, we help you get the most from it. That’s our promise, and our ongoing commitment to you.

Frequently Asked Questions About NDIS Plan Management

NDIS Plan Management is a funded service that helps you manage the financial side of your NDIS plan. A plan manager processes your invoices, keeps track of your budget, and ensures your funding is used in line with your goals—giving you more time and less paperwork.

Anyone with an NDIS plan can request Plan Management. You simply need to ask for it during your planning meeting or plan review. If approved, it’s fully funded by the NDIS—meaning there’s no cost to you.

No. Plan Management is funded separately by the NDIS under its “Improved Life Choices” category. It doesn’t take away from your Core or Capacity Building budget.

A Plan Manager:

  • Pays your provider invoices
  • Tracks your NDIS spending
  • Provides monthly statements and budget updates
  • Helps you understand what your funding can be used for
  • Communicates with providers to resolve invoice issues

Yes! With Plan Management, you can choose to work with both registered and unregistered NDIS providers, giving you greater flexibility than NDIA-managed plans.

Mention it during your initial planning meeting or at your next plan review. Let your planner or LAC know that you would like Plan Management to help you manage your funds. Achora can also guide you through the request process if you’re unsure.

Yes, you can request a change at any time by contacting your planner or Local Area Coordinator (LAC). You may need to go through a plan variation or review process, but we can help you with that too.

Let’s Begin Your Journey

We’re here to be your anchor, your ally, and your advocate on this transformative journey.